My partner and I recently cruised in the Mediterranean onboard the Quest of Azamara Club Cruises. The gay-friendly experience raised the cruising bar for us, and if I had to pick a single reason why, I’d pinpoint the captain.

Captain Carl Smith of the Azmara Quest gives instructions before welcome about 100 passengers to join him for a hike in Kotor, Montenegro. The most-amazing cruise ship captain I've ever met. © Randall Shirley
Whoa…the captain? Yes, you read that right. On all my previous cruises, I have never encountered a memorable captain. They’ve all seemed like guys who put up with the time they had to spend greeting the passengers.
Not the captain of the Quest. Carl Smith is a fascinating guy—he’s British, and young, and he loves, loves his job. That showed in everything about the experienced we had on the Quest. I never asked his age, but he can’t be a day over 40. He is incredibly friendly. And during his daily noontime briefings and other encounters around the ship, it’s abundantly clear that he loves being on board a ship and being at sea—and the many things you can see and experience at sea and in port.
Two examples—one today, and one I’ll share in a future blog posting.
Number One. In Kotor, Montenegro, Smith actually guided a hike to St. John’s Fort, a magnificent spot some 4,000 steps above that gorgeous port town. Yes, the ship’s captain served as tour guide. The day prior he announced that in Kotor he and several of his officers would be doing the hike, and invited any passengers who so desired to join them for the hike—basically a “free” shore excursion! Denni and I jumped at the chance, and joined about 100 other passengers along with Captain Smith and many of the staff and crew of the ship. It was a blast!We all met on shore (first time I’ve ever seen a captain on shore), next to the ship, where Smith stood up on a platform and talked to everyone about the hike, letting us know it would be a strenuous hike. Strangely, many passengers decided to do the hike in sandals—big mistake (although most of them did make it to the top and back down). We all were required to sign waivers releasing Azamara from liability, and then we walked through the old city of Kotor, and past the gate to the stairs to the fort (Azamara covered the small entry fee for every one of us!).

Randall and Denni with the ship Azamara Quest from St. John's Fort trail, high above Kotor, Montenegro.
The hike was both strenuous and gorgeous. We could have done it on our own. But we had so much more fun doing it with the captain of our ship and having the chance to visit with him a bit—just like Love Boat passengers used to do with Captain Stubing. We also really enjoyed extra time to visit with Cruise Director Russ Grieve, who does an amazing job with the entertainment staff on board the ship, and by the end of the cruise had become a friend (just like Julie McCoy, Russ was even there as we debarked to bid us farewell).
As we all posed for a photo at the top of the hike, with the ship’s photographer shooting it. Of course, it was for sale back on board, a great memory available for those who were there.
While the Azamara Quest is a gorgeous ship, it is just a ship. Ultimately it is the staff and crew who bring any ship to life. Captain Carl Smith was truly key in making our Azamara trip amazing.
Obviously, Captain Smith isn’t on board every Azamara sailing. They do have another ship, the Azamara Journey, and even on the Quest, Smith rotates with another captain every few months. Staff members on the Questsaid that the other captains are all different, but that the experience of sailing on Azamara is outstanding and the service level remains extremely high.

The ship Azamara Quest from St. John's Fort trail, high above Kotor, Montenegro. © Randall Shirley
Next time: Captain Smith shows us an active volcano…where we didn’t know there was one!
*Note: as is customary in the professional travel writing industry, the author received complimentary travel on Azamara Club Cruises. The author strives to remain unbiased in his reviews. Please see our full disclosure statement here.
Chris 6:23 pm on January 15, 2012 Permalink |
I’ve been wondering if those of you who have Cruised with Costa perceive that line as being lax on safety. It would seem that emergency training of the crew (and passengers!) would be a first priority.
Again, what has been your experience on Costa.
Bill McFarlane 1:53 pm on January 18, 2012 Permalink |
Great Information Thanks Randall. On a cruise ship we also discuss evacuation routes from areas OTHER than our stateroom…for example how would you quickly get to the boat deck from a higher deck like the Lido restaurant. Evacuating a cruise ship must be very difficult and potentially frightening for people using wheel chairs or coping with physical challenges.
Marvin Perton 7:35 am on January 19, 2012 Permalink |
Thanks for your safety tips, Randall. A friend suggest3ed another tip: PACK A SMALL FLASHLIGHT!